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FAQ

Do you have any questions before your arrival at our establishment? Do you wish to fine-tune certain details of your stay?

Find here the answers to the most frequently asked questions that our customers have about our hotel and the city of Montpellier.

At what time will the room I have booked be available?
Check-in is available from 3:00 PM on the day of your arrival. However, if you arrive earlier, some rooms may be available subject to availability. If not, you can always leave your luggage at the hotel and enjoy the city center while you wait.
Where can I park my car?
The Best Western Plus Comédie Saint Roch*** hotel does not have its own parking. However, we have arranged a special rate with Parking Saint Roch, located at 50 rue du Grand St Jean. Please do not hesitate to contact us for more information.
Can I leave my luggage at the hotel, even after checking out?
Yes, the hotel has a secure luggage room on the ground floor. Please contact the reception directly. Threfore, you can enjoy the end of your stay in Montpellier in complete peace and quiet!
Does the hotel has a restaurant?
Unfortunately, we do not have a food court in our establishment.
Where can I go to dinne without using my vehicle?
The historic centre of Montpellier is full of small, pleasant restaurants to satisfy all your desires! You can reach it on foot as the location of the hotel is ideal. If you wish to get away from the centre, all tramway lines are at your disposal at the foot of the hotel. Don't hesitate to ask our staff for advice on good culinary addresses!
At what time do I have to leave the room on the day of departure?
Check-out is by 12:00 PM at the latest on your departure day. You can always leave your luggage in storage to enjoy Montpellier a little longer.
Are pets allowed?
Our hotel is pet-friendly! A supplement of €10 per day will be charged upon your arrival.
Can I bring my baby?
It is perfectly possible to stay with a baby at our hotel. Please feel free to mention this when booking to ensure a travel cot is available on the day of your arrival. It will be provided free of charge.

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