{"id":244,"date":"2026-05-20T11:37:30","date_gmt":"2026-05-20T11:37:30","guid":{"rendered":"https:\/\/best-western-plus-comedie.ms3.decms.eu\/mentions-legales\/"},"modified":"2026-06-19T10:35:57","modified_gmt":"2026-06-19T10:35:57","slug":"legal-notice","status":"publish","type":"page","link":"https:\/\/www.hotel-comediesaintroch.com\/en\/legal-notice\/","title":{"rendered":"Legal Notice"},"content":{"rendered":"

Hotel Best Western Plus Com\u00e9die Saint Roch***
\nAddress:<\/strong> 6\\8 rue Jules Ferry, 34000 Montpellier
\nSIRET:<\/strong> 351 567 524 00027
\nEmail:<\/strong> contact@lhotel-montpellier.com
\nTel:<\/strong> +33 (0)4 99 13 33 44<\/p>\n

Website Design & Development:<\/strong>
\nD-EDGE \u2013 D-EDGE SAS, 14\/16 boulevard Poissonni\u00e8re, 75009 Paris \u2013 France, +33(0)1 44 71 05 05.<\/p>\n

Hosting Provider:<\/strong>
\nOVH SAS
\nRCS Lille M\u00e9tropole 424 761 419 00045
\nAPE Code 2620Z
\nVAT No.: FR 22 424 761 419
\nRegistered Office: 2 rue Kellermann \u2013 59100 Roubaix \u2013 France<\/p>\n

Terms of Use for Personal Data:<\/strong><\/p>\n

The Best Western Com\u00e9die Saint Roch hotel in Montpellier hereby informs you of its personal data use policy.<\/p>\n

Article 1<\/strong> – Entering information when filling out the contact form
\nWhen a user fills in the fields on the contact form, their personal information is sent by email to the website administrator. This information is not stored in a database but is only included in the email sent to the website administrator.<\/p>\n

Article 2<\/strong> \u2013 Storage of personal information by the website administrator
\nUsers’ personal data is stored by the administrator on their Outlook platform. The Outlook software automatically archives these emails after one year.<\/p>\n

Article 3<\/strong> \u2013 Use of personal data
\nPersonal data is used by the hotel’s administrative staff to follow the proper reservation process. The data is not used to send promotional emails.<\/p>\n

Contact our hotel in Montpellier.
\nFor more information regarding the use of personal data by our Montpellier hotel, please do not hesitate to contact us.<\/p>\n

In the event of a dispute<\/strong><\/p>\n

For the consumer mediator:
\nAfter contacting customer service or the litigation department, and in the absence of a satisfactory response or any response within 60 days, the customer may contact the Tourism and Travel Mediator (M\u00e9diateur du Tourisme et du Voyage), whose contact details are provided below:
\nReferral by post: MTV \u2013 MEDIATION TOURISME VOYAGE, Service d\u00e9p\u00f4t des saisines, CS 30958, 75383 PARIS CEDEX 08
\nOnline referral: Referral request – mtv.<\/a>
\nThe Best Western Com\u00e9die Saint Roch establishment is a member of the M\u00e9diation Tourisme Voyage as a member of the professional union “UMIH,” duly referenced on the website www.mtv.travel under the “adh\u00e9rents” (members) tab.<\/p>\n

The Best Western Com\u00e9die Saint Roch hotel does not engage in telephone solicitation with its customers. Calls made to customers relate solely to reservation follow-ups and billing. If, however, you wish to object to telephone solicitation, you can register on a do-not-call list here: http:\/\/www.bloctel.gouv.fr\/<\/a><\/p>\n

PERSONAL DATA PROTECTION POLICY<\/h2>\n

Best Western Plus Com\u00e9die Saint-Roch \u2013 Montpellier
\nGDPR \/ CNIL Compliant Version 2026<\/p>\n

1.Data Controller<\/strong><\/p>\n

ANJOU HOTEL SAS \u2013 SIRET 351 562 524 00018 \u2013 RCS Montpellier 351 562 524.
\nBest Western Plus Com\u00e9die Saint-Roch, 6-8 Rue Jules Ferry, 34000 Montpellier.
\nGDPR Contact: contact@lhotel-montpellier.com.<\/p>\n

2.Data Collected<\/strong><\/p>\n

Identification data, contact details, reservation data, payment data, navigation data, data from contact forms, complaints, and customer reviews.<\/p>\n

3.Purposes and Legal Bases<\/strong><\/p>\n

Management of reservations and stays (contract), billing (legal obligation), security (legitimate interest), commercial prospecting (consent), website improvement (consent).<\/p>\n

4.PMS and Hotel Management<\/strong><\/p>\n

The establishment uses the HotSoft \u2013 Planet solution for managing reservations, accommodation, billing, customer relations, and regulatory obligations applicable to hotel establishments.<\/p>\n

5.Best Western Rewards Program<\/strong><\/p>\n

Data required for the management of the Best Western Rewards program may be transmitted to Best Western Hotels & Resorts in accordance with the program terms.<\/p>\n

6.Data Recipients<\/strong><\/p>\n

Authorized personnel, technical service providers, Best Western Hotels & Resorts, OTA platforms, payment service providers, competent authorities when required by law.<\/p>\n

7.Google Analytics 4<\/strong><\/p>\n

The website uses Google Analytics 4 to measure audience and improve user experience. Analytical cookies are placed only after explicit consent.<\/p>\n

8.Video Surveillance<\/strong><\/p>\n

The establishment is equipped with a video surveillance system declared to the Pr\u00e9fecture de l’H\u00e9rault. Images are retained for a maximum of 30 days unless required for judicial requisitions.<\/p>\n

9.Police Registration Forms<\/strong><\/p>\n

In accordance with applicable regulations, foreign nationals may be required to complete an individual police registration form, which is retained for six months.<\/p>\n

10.Incident Management<\/strong><\/p>\n

Certain information relating to unpaid bills, damage, fraud, or behavior endangering safety may be retained to defend the legitimate interests of the establishment.<\/p>\n

11.Retention Periods<\/strong><\/p>\n

Reservations: 5 years
\nInvoices: 10 years
\nComplaints: 5 years
\nContact requests: 3 years
\nProspecting: 3 years
\nPolice registration forms: 6 months
\nCookies: 13 months
\nLogs: 12 months
\nVideo surveillance: 30 days<\/p>\n

12.Data Security<\/strong><\/p>\n

Appropriate technical and organizational measures are implemented to guarantee the confidentiality, integrity, and availability of personal data.<\/p>\n

13.Your Rights<\/strong><\/p>\n

You have the rights of access, rectification, erasure, objection, restriction, portability, withdrawal of consent, and post-mortem directives.<\/p>\n

14.Contact and Complaints<\/strong><\/p>\n

To exercise your rights: contact@lhotel-montpellier.com.
\nYou can also lodge a complaint with the CNIL.<\/p>\n","protected":false},"excerpt":{"rendered":"

Hotel Best Western Plus Com\u00e9die Saint Roch*** Address: 6\\8 rue Jules Ferry, 34000 Montpellier SIRET: 351 567 524 00027 Email: contact@lhotel-montpellier.com Tel: +33 (0)4 99 13 33 44 Website Design & Development: D-EDGE \u2013 D-EDGE SAS, 14\/16 boulevard Poissonni\u00e8re, 75009 Paris \u2013 France, +33(0)1 44 71 05 05. Hosting Provider: OVH SAS RCS Lille M\u00e9tropole […]<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-default-4.php","meta":{"footnotes":""},"class_list":["post-244","page","type-page","status-publish","hentry"],"yoast_head":"\nLegal Notice | BW Com\u00e9die Saint-Roch Montpellier<\/title>\n<meta name=\"description\" content=\"Legal Notice of Best Western Plus Com\u00e9die Saint-Roch Montpellier: data processing, cookies, user rights and contact details for any privacy request.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hotel-comediesaintroch.com\/en\/legal-notice\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Legal Notice | BW Com\u00e9die Saint-Roch 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